A Partner For Complex Cases

Referral may be appropriate for patients with significant mental health symptoms that have not improved enough with standard treatment. This includes but is not limited to treatment-resistant depression, anxiety, PTSD, bipolar disorder, eating disorders, and postpartum depression.

If you are unsure whether a patient may be a fit or have questions about the process, Vitalitas is happy to consult provider-to-provider. If you don’t have questions, simply send the Acknowledgement of Ongoing Care form so our team can begin intake.

Once a patient moves into intake, Vitalitas reviews their history, symptoms, current medications, prior treatment, and overall clinical context. From there, we assess whether ketamine therapy may be appropriate and communicate next steps clearly.

Vitalitas is designed to support ongoing care, not replace it. With patient authorization, we coordinate with the patient’s psychiatrist, therapist, nurse practitioner, primary care provider, or other treating clinician.

Providers can refer by phone, email, or fax, and we are happy to speak directly when questions come up. After the initial treatment series, we send a follow-up letter with the treatment plan, dose information, response to care, and recommended next steps.

For ongoing patients, we also send yearly updates and reach out sooner if there are concerns that need shared attention, such as unexpected side effects or changes in the patient’s clinical picture.

Safety starts before a patient ever receives an infusion. Vitalitas reviews each patient’s medical history, mental health history, medications, and overall clinical context to make sure treatment is appropriate before care moves forward.

During treatment, every infusion is monitored by a physician-led team. Vitalitas has a physician at each location, with registered nurses, paramedics, or other trained clinical staff supporting care throughout the visit. Patients are monitored closely during the infusion, including heart rate, blood pressure, and oxygen saturation, and the clinic has oxygen, emergency medications, and appropriate safety equipment available if needed.

Because ketamine is an anesthetic medication, Vitalitas takes dosing and monitoring seriously. Treatment plans are individualized, and the team adjusts care based on the patient’s needs, response, tolerance, vital signs, and clinical judgment. The goal is to provide treatment in a setting that feels calm and comfortable while maintaining a high medical standard.

Ketamine is best discussed as a treatment option that may help reduce symptoms and improve quality of life, not as a cure or one-time fix. Many patients who come to Vitalitas have been struggling for years and have already tried medication, therapy, or other treatments without enough relief.

We encourage honest, grounded expectations. Some patients notice improvement quickly, but the larger changes often happen across the initial treatment series. If treatment is helpful, many patients continue with maintenance infusions at an interval that fits their response.

It can also be helpful to reassure patients that care at Vitalitas is medically monitored, individualized, and designed to support the treatment they are already receiving. We encourage patients to stay connected with their therapist, psychiatrist, prescribing provider, or broader care team before, during, and after treatment.

Providers can review our mental health conditions overview for more detail on the main diagnoses Vitalitas commonly evaluates, including treatment-resistant depression, anxiety, PTSD, and OCD.

For more nuanced or case-specific questions, you are welcome to contact Vitalitas directly. We are happy to talk through a patient’s history, prior treatment, current symptoms, and clinical considerations before you decide whether to refer.